Alert: RAPID HEALTH

Rapid Health is our online patient triage system. Rapid Health can be used to submit medical and administrative requests and access self-care information for patients aged over 16 years. Click here to get started!

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West Park Surgery

Welcome to our website – we hope you find it useful

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

If you need urgent help, please call the practice.

For non-urgent medical or administrative help, you can contact us using our online consultation tool.

This service allows you to tell us about your symptoms, ask questions, or request advice without needing to phone or attend the surgery.

Your request will be reviewed by our clinical or administrative team. Submissions are reviewed during our normal working hours, and we will provide a response once your request has been assessed.

Response times can differ depending on the nature of your enquiry and overall demand.

Please note: this service is not monitored continuously, and response times may vary.

If you have a medical emergency or need help outside of practice hours, please contact NHS 111 or 999 as appropriate.

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Access Your Health Record

You can use the NHS App or the website to access your health record, check your symptoms, get instant advice, book appointments, order repeat prescriptions, and more.

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